What are the primary obstacles people face?

What are the primary obstacles people face?

Everyone’s different! It sounds a bit glib but when it comes to accent this is gloriously true. There are as many accents as there are people, but I’m sure you understand that already. Accent becomes an obstacle when it is too heavy to be understood. This is where most of the issues crop up. Not being able to make yourself understood is one of the biggest frustrations for anyone. It can be socially isolating and damaging to your career or business.

These are some frustrations of actual clients (names changed to protect identity):

Answers collected February 2018. These are a typical cross section of responses we get.

Vin, Financial Advisor

Q: What are your biggest issues?

“My biggest problems are rhythm and stress (and some vowels). Biggest frustration is people thinking I arrived in Australia last week (I’ve been living in Melbourne for 12 years)!”

Q: Have you missed out on promotion opportunities?

“Indirectly, probably, by avoiding certain situations such as public speaking because of my English.”

Jonathan, IT support

Q: What are your biggest issues?

“Articulation and Pronunciation. Inflections and emphasis on the wrong syllable. Speed and gobbling up the end of words sometimes.”

Q: Have you missed out on promotion opportunities?

“Possibly. My Job is client facing and with the occasional presentation.”

Eezt, IT Support worker

Q: What are your biggest issues?

“Understanding/ Talking like natives”

Q: Have you missed out on promotion opportunities?

“Yes. People assume they have to sponsor me”

Ravi, social worker

Q: What are your biggest issues?

“Sometimes people don’t understand some words I said in a conversation.”

Q: Have you missed out on promotion opportunities?

“Yes, people has concern about that my English is not good enough.”

Harshita, Telesales

Q: Have you missed out on promotion opportunities?

“to some extent, yes. Since, most of the time its based on telephone interview at the initial stages, I believe, there’s an impact if the English doesn’t sound like local.”

Azam, Programmer

Q: What are your biggest issues?

“Assimilating with the local culture & people”

Q: Have you missed out on promotion opportunities?

“Yes. they dont understand me sometimes”

Siriam, Financial Controller

Q: Have you missed out on promotion opportunities?

“Could be. I hope I could work overseas. If I speak English better, I would have more opportunities to be hired.”

Juanita, graphic artist

Q: What are your biggest issues?

“Yes. Better communication”

Q: Have you missed out on promotion opportunities?

“Yes, it has. The wrong accent reduces your real English skills. If you have a right accent, you are considered efficient person from your colleagues.”

Mary T, Web designer

Q: Have you missed out on promotion opportunities?

“Definitely my career has been compromised.”

Andrea L, Speech Pathology

Q: Have you missed out on promotion opportunities?

“i think so. Because i am doing speech pathology which requires me to have native- like pronunciation”

Manu, Accountant

Q: Have you missed out on promotion opportunities?

“Yes, it’s not easy to do customer service over the phone with Aussie clients. So I am limited to do more back office support”

Lucia, Retail

Q: What are your biggest issues?

“Yes, I get nervous and sometimes I cannot communicate as I could I Spanish.”

Marty, IT Support Worker

Q: What are your biggest issues?

“Being understood by other person”

Q: Have you missed out on promotion opportunities?

“Sometimes, lack of communication skills.”